Call Handling Options

Choose how your AI assistant handles incoming calls. Switch between modes anytime to match your business needs and availability.

Three Call Handling Modes

Flexible options that adapt to your schedule and business requirements

RECOMMENDED

Always Use AI

24/7 Coverage

AI handles all incoming calls 24 hours a day, 7 days a week

Perfect for busy businesses that can't take calls during operating hours

Maximizes appointment bookings and lead capture

Consistent, professional responses every time

💡 Best For:

Salons, restaurants, and service businesses where staff are always busy with customers

Use AI After Hours

Smart Scheduling

AI takes calls before 9:00 AM and after 6:00 PM on weekdays

AI handles all calls on weekends and holidays

During business hours (9 AM - 6 PM), calls ring to your phone first

Never miss late night or early morning appointment requests

💡 Best For:

Most businesses - get personal touch during business hours + 24/7 booking capability

🚀 Coming Soon:

Custom time settings! Soon you'll be able to specify your exact business hours instead of the default 9 AM - 6 PM schedule.

Always Transfer to Human

Personal Touch

All calls are immediately forwarded to your phone

Perfect for when you have more time to take calls personally

Easy to switch back to AI handling when you get busy

Maintains that personal connection with every caller

💡 Best For:

Consultants, contractors, and businesses during slower periods when personal attention is preferred

🔄 Flexible Switching:

Change modes anytime from your dashboard. Switch to AI handling during busy seasons, then back to personal when things slow down.

Easy to Change Anytime

Switch between call handling modes in seconds from your dashboard

1

Go to Agent Settings

Access your AI agent settings from the dashboard

2

Select Call Handling Mode

Choose from the three options: Always AI, After Hours, or Transfer to Human

3

Save & You're Done

Changes take effect immediately - no waiting or setup required

Ready to Set Up Your Perfect Call Handling?

Start with any mode and switch anytime. Get 100 free minutes to test all call handling options.

✓ 100 free minutes ✓ Switch modes anytime ✓ No contracts

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